Terms of Service

1. Agreement to terms

By accessing or using Cronvert (the “Service”), operated by Cronvert (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and customers of the Service.

2. Description of service

Cronvert is an AI-powered conversion rate optimization platform for e-commerce stores. The Service includes behavioral analytics (heatmaps, session recordings, funnel analysis), AI-generated CRO recommendations, and A/B testing capabilities. The AI agent analyzes your store data and recommends optimizations, but all changes to your live site require your explicit approval before deployment.

3. Account registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. You must be at least 18 years old to create an account and use the Service.

4. Free trial and billing

Cronvert offers a 14-day free trial. No credit card is required to start your trial. We will send you a reminder one day before your trial ends. If you choose to continue using the Service after the trial period, you will be required to select a paid plan and provide payment information.

Paid plans are billed monthly or annually, depending on your selection. All fees are quoted in US dollars. Payments are processed through Stripe. You authorize us to charge your payment method on a recurring basis for your selected plan.

Plan pricing: Starter ($497/month), Growth ($997/month), Scale ($1,997/month). Annual plans receive a 20% discount. We reserve the right to change pricing with 30 days' notice to existing customers.

5. Cancellation and refunds

You may cancel your subscription at any time from your dashboard. Upon cancellation, you will retain access to the Service until the end of your current billing period. We do not offer prorated refunds for partial billing periods. After cancellation, your store data will be retained for 30 days before permanent deletion, during which time you may export your data.

6. Acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not: use the Service to collect data from websites you do not own or have authorization to modify; attempt to reverse engineer, decompile, or disassemble any part of the Service; use the Service to conduct competitive analysis of Cronvert; share your account credentials with unauthorized third parties; use the Service in any way that violates applicable local, state, national, or international law.

7. Data ownership

You retain ownership of all data collected from your store through the Cronvert tracking snippet. We do not claim ownership of your store data, analytics data, or any content on your website. We are granted a limited license to process your data solely for the purpose of providing the Service, including generating AI recommendations and running A/B tests. You may request export or deletion of your data at any time.

8. AI agent and site modifications

The Cronvert AI agent generates recommendations and A/B test proposals based on analysis of your store data. All recommendations are suggestions only. No changes will be deployed to your live website without your explicit approval through the Cronvert dashboard. You are solely responsible for reviewing and approving any modifications to your site. Cronvert is not liable for any negative impact resulting from changes you approve and deploy.

9. Service availability

We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will provide reasonable notice of planned maintenance when possible.

10. Intellectual property

The Service, including its original content, features, and functionality, is owned by Cronvert and is protected by copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written consent. The Cronvert name, logo, and all related names, logos, product and service names, designs, and slogans are our trademarks.

11. Limitation of liability

To the maximum extent permitted by law, Cronvert shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: your use or inability to use the Service; any changes made to your website through A/B tests you approved; any unauthorized access to or use of our servers; any interruption or cessation of the Service.

12. Indemnification

You agree to indemnify and hold harmless Cronvert and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

13. Governing law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts located in Orange County, California.

14. Changes to terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the modified Terms. If you do not agree with the updated Terms, you must stop using the Service.

15. Contact us

If you have questions about these Terms, contact us at:

Email: joseph@getcronvert.com
Website: cronvert.com